PC Maintenance Level 2
Description
Install and configure ICT systems hardware, perform fault finding and remedial maintenance, preventive maintenance of ICT systems and peripherals, customer Services, health and Safety, design and install a computer network.
Intakes
| INTAKE | CAMPUS | START DATE | CLASS | SCHEDULE | SEATS |
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Entry Requirements
Between 16 and 24 Years old
Entry Required Documents
1
Proof Address
Utility bill or Bank Statement
2
NI (Insurance number)
Copy of the Insurance Number
3
ID
Copy of Passport or National ID
Assessment Methods
Modules
Unit 229: Install and configure ICT equipment and operating systems
- Configure and test an installed operating system
- Install and configure hardware/equipment
- Prepare hardware/equipment for installation
- Prepare, carry out and document the installation and upgrade of an operating system
- Test installed hardware/equipment
Unit 231: Install, configure and maintain software
- Configure installed software
- Operate installed software
- Prepare, carry out and document the installation of software
- Test and install software and resolve problems
- Uninstall standard application software
Unit 228: Maintain ICT equipment and systems
- Apply preventative maintenance to ICH systems
- Identify failures in ICT equipment and apply appropriate fixes
- Identify hazards associated with ICT equipment and reduce risks to systems and personnel
Unit 001: Customer support provision 2
- Assist in reviews to identify how automated procedures may improve customers' use of resources
- Create routine automated procedures and assist in the creation of complex automated procedures
- Identify potential improvements in the customers' use of resources
- Provide technical information and support in response to customer requirements
Unit 235: Install, configure and test ICT Networks
- Configure installed software
- Identify network concepts and terminology
- Operate installed software
- Test and install software and resolve problems
- Uninstall standard application software
Your career
1st Line Support roles or progress to Level 3 and or vendor qualifications: CCNA, MCSA, Vmware, Citrix
Tuition Fee
£ Free
£ Free
Financing available
Government funding
Government funding
Course type
Flexible
Flexible
Subject area
IT, Computing
IT, Computing
Programme
IT course
IT course
Level
Level 2
Level 2
Duration
12 Weeks
12 Weeks
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